Crew handbook
Support
Everything we’d otherwise have to tell you over voice chat: how to get the game running, what each console actually does, and what to try when something breaks.
New here? In this order.
01
Install Empty Epsilon
Where to get the game on each system, what your machine needs, and why the version matters.
02
Your first game
From signing in to sitting at a console, step by step. The whole evening, start to finish.
Everything else
Voice chat
Room audio is built into the panel. Microphones, browsers, and why it goes quiet when you navigate away.
The panel
Every screen in My account: your character, the lobby, your account details.
Your character & the campaign
Credits, reputation and favors: where they come from, where they went, and why a mission won’t show up.
Troubleshooting
The things that actually go wrong, and what to do about them. Plus what we already know is broken.
Report a bug
Something broke, or there’s something you’d like. It all goes on the public tracker, where you can see what we’re working on.
Still stuck?
Write to us. We’re a small crew, so you’ll get a human — just not always instantly.